Withdrawal from Purchase Policy
Withdrawal from Purchase Policy
Last Updated: June 18, 2026
At HERCULES Fishing Tackle, we strive to provide excellent products and customer service. If you change your mind about your purchase, you may request to withdraw from the purchase under the conditions outlined below.
Withdrawal Before Shipment
Customers may request to withdraw from a purchase and cancel an order at any time before the order has been shipped.
To request a cancellation, please contact our customer support team as soon as possible and provide your order number. Once the cancellation request is confirmed, a full refund will be issued to the original payment method.
Orders Already Shipped
Once an order has been shipped, it can no longer be withdrawn or canceled. If you no longer wish to keep the product after receiving it, please refer to our Return & Refund Policy for information regarding eligible returns.
How to Request a Withdrawal
To request a withdrawal from a purchase before shipment, please contact us through:
-
Email: service@herculesfishing.com
-
Contact Form: Available on our website
Please include:
-
Your order number
-
The name used for the order
-
The email address associated with the order
Refund Processing
Approved cancellation refunds are typically processed within 3–10 business days. The exact time required for the refund to appear in your account depends on your payment provider or financial institution.
Exceptions
HERCULES Fishing Tackle reserves the right to deny withdrawal requests if:
-
The order has already been shipped.
-
The request cannot be verified due to insufficient order information.
-
The order involves fraudulent or unauthorized activity.
Contact Us
If you have any questions regarding this Withdrawal from Purchase Policy, please contact our customer support team at:
HERCULES Fishing Tackle
Email: service@herculesfishing.com